I get the impression that a lot of people are actively looking at interim CTO assignments now who might not have considered them in the past.
So what is the same/different about being an interim CTO consultant or full time employee, and how can you maximise your chances of success if you make the leap?
In my experience very few people get treated any differently day-to-day in interim CTO roles than “permanent” employees..the fact that you’re an interim CTO won’t be a big issue but the expectations of you as an interim CTO can be higher.
You might be expected to be an expert on more things, and you’ll probably be expected to have a measurable impact – perhaps more quickly than a new full time employee would be.
You could also get more latitude to challenge the orthodoxy, not be expected to navigate the company politics so carefully, and have your change agenda considered more dispassionately.
So how do you make sure you’re successful in your first interim CTO consultant role?
The first (and maybe obvious) point is to choose the right role.
Don’t set yourself up for failure by taking an interim CTO role with a team size, company culture or business model you’re not absolutely confident you can add real value to. Ultimately what you “sell” is your reputation and track record – don’t be tempted to risk it by taking on a role you’re not 100% right for.
Once you have found the right role, and before you start, make sure you are very clear about the brief.
Make sure you really understand what success will look like in the potential role.
Sometimes a company’s real wants and needs can’t be articulated clearly and you have to use your experience and intuition to read between the lines about why they want to hire you. Make sure you understand whether you will need to be a good cultural fit or being counter-cultural is one of the reasons why they want to hire you.
When you start get the basics right..always arrive on time and dress similarly to the prevailing dress code in the team.
At the early stages of any assignment make sure you don’t write cheques you can’t cash by promising unachievable things. There is no surer way to destroy your credibility (and make enemies of other people) than by promising things that can’t be done. It’s a subtle situation though..you may have been brought in to increase urgency and delivery so any goals you agree need to be ambitious but achievable.
So..what is the most important thing to do when you arrive?
It is to listen..never make the mistake of joining with a “here’s the solution..now tell me about the problem” approach.
In your first week try and meet as many people in the team as possible.
It’s important for you to get to know the team, and them to get to know you, so scheduling 30 minute interviews with each team member to ask the sort of questions below will very quickly create a picture of what you’re walking into.
Example Interview Questions
Are you enjoying it here at the moment?
What are our key responsibilities as a team do you think?
As a team, what do we do well do you think?
What do we need to get better at?
Who are our stars?
Does anyone in the team need help to be more successful?
How could we get more customer outcome focussed?
How could we move faster?
Would you recommend working here to a friend?
What three things would you do if you were me?
Anything else we should talk about?