Some of this may look a bit err…obvious…but I’m quite often surprised by how many candidates fail to do some or all of the things mentioned in this article so everything is included for completeness.
Preparing For A Telephone ¦ Video Interview
Make Sure You Know When ¦ How
Make sure you know when ¦ how the interview will take place. If you don’t receive a calendar invitation to the interview respectfully ask for one.
Ask whether you should be using the Hangouts ¦ Zoom link in the invitation or the phone number.
Ask Who ¦ How You Will Be Interviewed
Find out who will be interviewing you. Will it be one or more people? Mentally prepare for the format of the process.
Do your research on each and every person who will be interviewing you.
Make sure you type each person’s name into a search engine and look at their background on LinkedIn or wherever they are featured.
Watch/listen to any video/audio in which they are featured. Make notes on them.
You will be able to pick up a huge amount of useful information from doing this.
What is their style?
Are they more or less formal?
Do they bring their personality to work situations?
What is their dress style?
Automated Video “Screening” Interviews
Systems like sonruwithin which all candidates answer the same set of questions whilst being recorded on video are becoming increasingly popular.
If you have never been through this process as a candidate you need to keep in mind that it presents a surprisingly difficult candidate experience. Appearing natural, relaxed and confident whilst talking to a computer rather than another human being is actually quite difficult.
One of gro.team‘s clients used this approach but had to re-baseline the outputs from the process because only 5-10% of the candidates successfully navigated the video screen compared with nearer 50% of people who presented well in telephone or face-to-face interviews.
It’s difficult to prepare for a video screen interview (which is one of its advantages I guess) other than try to relax as much as possible and take any opportunities to re-do answers. They are normally better second time around.
The Face-to-Face Interview
Before The Interview
Arrive at the venue an hour early and wait in the nearest coffee shop. Use the time to review your notes and practice remembering the names of the people who will be interviewing you. Arrive physically at the interview venue 10-15 minutes before the allotted start time.
Mirror the prevailing dress code at the office (which you would know from your research). If you can’t find out what the dress code is ring up the interviewer and ask them. It’s a positive that you are taking the time to ask and prepare properly.
During the Interview
Bear in mind that when you are being interviewed the interviewer might have various aims;
Validate your credentials.
Get a feel for your attitude and aptitude.
Check that you would “fit in”…in other words check that you would be happy ¦ productive within the interviewer’s team ¦ company.
At gro.team we interview against the three dimensions below – Ability and Intellect, Working in a Team, Impact Focus but other interviewers might have different priorities.
During The Interview
There is a school of thought along the lines that at the start of the interview the interviewer believes you should get the job (otherwise you wouldn’t be there) so you will get offered the job unless you say or do something to change that view during that interview.
People who agree with this view tend to take a “defensive” approach to interviews and say and do as little as possible during the interview. They think that if the interviewer spends most of the interview talking about themselves (which does happen) then that is a good thing.
I guess that might be true in situations where you are the only candidate for the role but in situations where there are multiple candidates for a role a defensive approach risks losing out against candidates that take the opportunity to advance their cause.
I think the best strategy is always to be authentic, “can do” and friendly.
Authentic – there is no point getting some fictional version of yourself hired into a job – you risk being unhappy because the real you isn’t right for the job or the employer isn’t happy because they hired something different to what they thought they were hiring.
Can Do – most progressive employers are increasingly hiring more on attitude and approach than past skills ¦ experience these days. The world and the companies in it are changing so fast now that it is difficult to predict exactly what a role will be like an 1-2 years time so an attitude and ability to embrace change and enjoy new challenges is much more important than having X years past experience doing Y. You need to take the opportunity at interview to demonstrate that you will rise to the challenge whatever the role throws at you…
Friendly – we all spent a lot of time at work and the interviewer will be thinking “do I want to spend 8-10 hours a day with this person?” Make sure you present as someone that people will enjoy spending time with.
Ask Questions and Demonstrate You Have Done Your Research
It is very important that you ask questions during or at the end of the interview.
This is to find out information that might be interesting ¦ useful to you and questions are a very good opportunity to demonstrate that you have done your research.
Questions like this are good…
“How will recent change/event X affect your company?”
“What are your thoughts on industry trend/development Y?
“I notice you worked at company A in the past. How is working here at company B different to the culture at company A?”
“I notice you previously held role X. How is your role now different to that role?”
When the interview is over smile at the interviewer, thank them for their time and make an orderly exit.
You probably won’t attend that many interviews in your career so you should treat each interview as important and worth investing considerable time and effort into.
The surest way to “fail” an interview is to appear unprepared or too casual at the interview.
Take an interview very seriously because it is genuinely one of the few potentially life changing things you will do.
Oh yes…good luck 🙂
What do gro.team’s clients think?
“Our gro.team interim CTO had great vision and blended this with his experience of leading people and transforming technology architecture to add business value."
Mike PhillipsFounder & CEO broadbandchoices.co.uk
“We needed someone to help us nail our digital transformation and gro.team found us a brilliant interim CTO. They very quickly got hold of the project and made sure it started delivering value. I'm not sure what would have happened without them. You can't put a price on experience I guess."
“gro.team helped bring urgency, clarity and delivery to one of our business critical initiatives working *with* us not *for* us. I would definitely recommend them"
Robin SpiraCTO Fanduel
"gro.team are helping us think about, and manage, our growth in a more structured way. They have a huge amount of experience helping companies grow and scale and I would highly recommend them."
Eleonore Dresch Founder and CEO cultureWhisper
“gro.team have been amazing. They have been really customer focused and have connected us with someone with very deep experience in the areas we need. They have shared the cost savings from remote working with us so they are actually very cost effective as well…”
Loraine BautistaCOO amzLenders
“gro.team have been brilliant. They have really helped us iterate our strategy towards one delivering both tactical improvements and big picture strategic shifts. I would definitely recommend them"
Lucy WalkerDirector IT Facilities and Finance
“I’ve been working with a gro.team mentor coach and have really appreciated and valued their expert advice. I would definitely recommend them for technology business leaders who want to progress their career.
Mark TindalHead Of Integration And Development
“I’m really impressed with our gro.team person. He is a very likeable guy, has built great relationships and has earned respect from both hands-on technical and board members - which is not easy to do…”
"I've really found the coaching with gro.team super useful. Their track record shows they know what they are talking about and you get straight talking and no nonsense goals."
“There are a lot of "coaches" out there that haven't actually achieved anything. It's not the case with gro.team - they are all awesome people you can really learn from.”
"I can't recommend my gro.team mentor enough. She understands what it takes to be successful in today's world and has helped me no end."
Marieke RittterFounder And CEO
“gro.team are helping us growth hack our brilliant new app Mi Purpose to world domination! They are the real deal and I’m so glad I’m working with them.”
"At very short notice we asked gro.team for an interim CTO and they managed to supply someone who was perfect for what we needed. I would wholeheartedly recommend them and would definitely use them again.”
"gro.team are really helping us growth hack our start up Workteam. Their experience helping other companies grow and be successful is really proving invaluable."
Simon BatesFounder And CEO
“We’ve been using a gro.team CTO remotely and we have been really pleased with the results. We just could not find anyone with the experience we needed locally so gro.team made sure we could still execute our change agenda. First class people with first class attitudes."
Sally DeferentBoard Member
“The gro.team interim cdo we worked with was top drawer. She really had been there and done it before and her experience was very relevant to us. Loana at gro.team also took the time to make sure that the chemistry was really right with our interim. I have recommended gro.team many times and would do so again."
Allan WilliamsSerial Founder
“Digital transformation is tricky so we needed top tier talent. Our gro.team interim CDO was just that - pragmatic, likeable, effective and great at bringing the urgency clarity and delivery that gro.team promise. We would use gro.team again in a heart beat."
"Ops should run like a well oiled machine and gro.team helped us achieve that. Our gro.team interim coo was great, we really needed a straight shooter like him.”
Steve RawlingsManaging Director
“Our founding team lacked deep Ops experience so we gave gro.team a call. They sent us a short list of top interim COO's the same day (thanks Loana!) We phone interviewed the next day, interviewed face to face the day after and had an awesome interim coo in the leadership team within 2 days. True story!"
“As well as we were doing we needed to move faster. Ops really is the new Tech battleground in eCommerce and gro.team helped us work with a superb interim COO. His experience was invaluable."
“We were making too many mistakes and letting our customers down so we beefed up the Exec team with a gro.team interim COO. Job done - it was great to get another grown up in the leadership team."
Martine NewcombeAgile Coach
COO & Chief Talent Officer
Give Loana a shout if you need talent or are talent we should have in our network. If you’re the sort of person that has a huge impact wherever you go she wants to hear from you…
Call or drop Anna a line if you need advice about the services we offer or you might need…suggestions/feedback always welcome…no matter how wacky or off the wall!
Francesca mostly focuses on client happiness these days so ping her if you are happy/unhappy with what we’re doing/could be doing/should be doing…she loves sorting things out!
Give Rorie a shout and let him know what you think…he really does feel that listening to current and potential clients is the best use of his time and it gets him out of doing the admin…
Ping Josh with any comments/questions/issues with gro.team’s web or mobile sites..Josh loves nothing more than talking about cool UX stuff he should look at…